Step |
Description |
1. Visit Website |
Student lands on the website, explores courses, reviews testimonials, and checks FAQs. |
2. Course Selection |
Student browses courses, checks curriculum, and uses chatbot/live chat if needed. |
3. Registration |
Student creates an account by providing name, email, and password. |
4. Payment & Confirmation |
Student selects a payment method, completes the transaction, and receives confirmation. |
5. Course Access |
Student logs in, accesses the dashboard, and gets training materials. |
6. Orientation |
Welcome email, onboarding guide, and LMS navigation tutorial provided. |
7. Training Begins |
Student starts learning through self-paced modules or live instructor-led sessions. All trainings except Comptia A+ will be conducted live by experts and recorded videos will be available for replay on the LMS platform. |
8. Ongoing Support |
Student engages in discussion forums, Q&A, and receives technical support if needed. |
9. Course Completion |
Final assessment, certification issuance, and feedback collection. |
10. Post-Course Engagement |
Student is invited to advanced courses, alumni groups, and referral programs. |